Frequently Asked Questions

1What format of audio do you accept for mastering?
WAV or AIFF works fine. 24 or 32 Bit. Samplerate should match your DAW-project. Make sure that the loudest part of your song doesn't exceed -3dBFS. If you have a self master, please include it as a reference.
2Should I limit or compress my mixes before mastering?
We strongly recommend avoiding any kind of limiting on your final mix. But if you use some light compression on your mix bus, it's not a problem. If we hear that your compression is negatively affecting the outcome of the master, we will let you know.
3Does a great mix actually need mastering?
Yes, since there are a lot of things you simply can't do in the mix.
4What files should I send for a Stem Mastering?
For a stem mastering we usually ask for the main groups of your song. WAV 24 or 32 bit.
The amount of groups shouldn't exceed 8 stereo stems. Also, please include a reference mix or self master WAV of your song.
All stems to be exported from the same starting point, in the same format and when importing to a new project it should sound exactly the same as the mix.
If you need to export more than 8 stems, please consider the FULL MIXING service.
5Isn't Stem Mastering the same as Mixing?
No, Stem Mastering falls in-between mixing and mastering. It also works better with a solid mix foundation.
This option is great if you're not 100% sure about your mix, or if you want achieve that extra "glue," dimension, clarity and definition of your main elements.
We recommend stem mastering in most of the cases. The results are worth the extra low bucks
6Can you give me feedback on my Mix prior to Mastering?
Of course! We'll analyze your track and let you know if anything can be improved before the mastering process. Attention to detail with a personal touch is what distinguishes us from other services. Simply hire a service and let us know what you're having trouble with. We'll find a solution together. Guaranteed
7Should I turn off all of my processing before exporting the individual stems for a Full Mixing service?
No, we recommend sending everything as it is in your project, only excluding limiters or clippers on your mixbus (master track).
If there is something that we need DRY, we'll let you know.
8What if I need an Extended, Radio or Instrumental version?
We charge 10€ for additional versions. Just let us know!
If you have any special requests, feel free to ask!
9Do you offer any discounts?
For albums or pack orders of 3+ songs we can discuss a small discount.
10Can I pay after I get my mix or master delivered?
No, we always charge in advance for mixing or mastering.
For production, we discuss the payment options in advance since the process is a bit more complicated.
11Can I get a refund?
Refunds are only issued if we haven't started working on your track.
12This other website offers me a Full Mastering for 20$!
You get what you pay for :)


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